top of page

Privacy Policy

Welcome to Velvyr (“we,” “our,” “us”).


Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.velvyr.org or make a purchase through our store.

​

By using our website, you agree to the terms outlined in this policy.

​

1. Information We Collect

We collect personal and non-personal information to provide a better experience for you. The data we may collect includes:

  • Personal Information:
    Name, email address, billing and shipping address, phone number, and payment details when you make a purchase.

  • Account Information:
    Login credentials if you create an account on our website.

  • Device Information:
    IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.

  • Communication Data:
    Any messages or feedback you send us via email, social media, or our contact form.

​

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders.

  • Communicate with you about your purchases or inquiries.

  • Improve our website, products, and customer service.

  • Send newsletters, promotions, or updates (only if you opt-in).

  • Prevent fraudulent activities and enhance site security.

  • Comply with legal and tax obligations.

​

We will never sell or rent your personal information.

​

3. Cookies and Tracking Technologies

Velvyr uses cookies and similar technologies to improve your browsing experience. Cookies help us:

  • Remember your preferences and items in your shopping cart.

  • Understand how visitors use our website.

  • Deliver personalized content and promotions.

​

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly without them.

​

4. How We Protect Your Information

We take your privacy seriously and use secure systems to protect your data from unauthorized access or misuse.

  • Payment transactions are encrypted and processed securely.

  • Personal information is stored safely and accessed only by authorized personnel.
    However, please note that no online system is 100% secure, and we cannot guarantee absolute protection.

​

5. Sharing Your Information

We may share limited information with trusted third parties who help us operate our business, including:

  • Payment processors and shipping providers (to complete your orders).

  • IT and marketing partners (for secure data hosting and analytics).

  • Legal authorities, when required to comply with the law.

​

All partners are required to handle your information securely and confidentially.

​

6. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Request a copy of your stored data.

  • Object to certain data processing activities.

​

To exercise these rights, please contact us at info@velvyr.org.

​

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described above.

  • Comply with legal, accounting, or tax requirements.

​

When your data is no longer needed, we will securely delete or anonymize it.

​

8. Third-Party Links

Our website may contain links to third-party websites. Velvyr is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

​

9. Children’s Privacy

Velvyr does not knowingly collect or store personal data from children under the age of 16. If we discover that such information has been provided, we will delete it immediately.

​

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.


Any updates will be posted on this page with a revised “Last Updated” date.

bottom of page